Optimizing Business Processes through SAF: A New Frontier in Performance Management
Keywords:
Strategic alignment framework, Critical success factors, Business process management, Performance metrics, Empirical validationAbstract
This paper offers an insightful examination of the Strategic Alignment Framework (SAF) as a novel approach to optimizing business processes [1]. The SAF serves as an innovative tool for aligning organizational Objectives and Key Results (OKRs) with critical performance metrics [2]. Using a case study of Afzoon Ravan Company, this paper empirically validates the framework's effectiveness in streamlining business processes and improving performance management [3].
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